HU EN
LET’S TALK →

Privacy Notice

The protection of your personal data is important to us. We carry out all data processing operations in accordance with the applicable legal requirements. Below, pursuant to Articles 12, 13 and 21 of the EU General Data Protection Regulation (hereinafter: GDPR), we provide information on the processing of your personal data in connection with the use of the www.regioterv.hu website (hereinafter: website).

This Privacy Notice applies exclusively to data processing carried out during the use of the www.regioterv.hu website. Data processing related to the Company’s contractual relationships, requests for quotations, customer relations and other business activities is governed by a separate privacy notice.

I. Data Controller

Name: Régió Terv Kft.

Address: 4032 Debrecen, Böszörményi út 161, Hungary

Telephone: +36 20/519-9580

E-mail: regioterv@regioterv.hu

II. Purpose and legal basis of data processing, scope of processed data and retention period

1. Use of the website for information purposes

Our website may be visited freely and no registration is required for its use.

When the website is viewed, only technical log data necessary for the operation of the website are generated, which may include in particular:

  • the visitor’s IP address,
  • the time of access,
  • The title of the page viewed (URL),
  • the type and version of the browser,
  • the operating system used,
  • technical data relating to the response sent by the server.

These data are processed in order to ensure the secure operation of the website, protect IT systems, and identify and remedy errors. Server logs are retained for …………………….. and are then deleted.

The legal basis for processing the personal data specified above in connection with the technical provision of the website is the pursuit of our legitimate interests, pursuant to Article 6(1)(f) of the GDPR. In this respect, our legitimate interest is to provide you with a secure, technically appropriate and user-friendly website, to take measures to protect our website against IT risks, and to prevent our website from posing IT risks to third parties, in connection with the provisions of Act CVIII of 2001 on certain issues of electronic commerce services and information society services.

The www.regioterv.hu website currently does not use cookies and therefore does not place cookies on or read cookies from visitors’ terminal equipment.

2. Active use of the website

In addition to using our website for information purposes, you may also use the website actively to contact us. During active use of the website, we process additional personal data that are necessary for handling and responding to your enquiries.

2.1 Contact

In order to process messages received through the contact forms and respond to them, we process the personal data communicated in this context. The purpose of processing in this case is to provide information and to respond to a message received from you as a data subject. The data processed always include your name, e-mail address and telephone number (the latter is optional), which are necessary for sending a response, as well as any other information you send to us.

We process your personal data for the purpose of responding to your messages on the following legal basis:

  • where processing is necessary for the purposes of legitimate interests within the meaning of Article 6(1)(f) of the GDPR; our legitimate interest is to respond to messages from consumers or other interested persons.

We generally retain the data provided by you in connection with an enquiry for 30 days after responding to the enquiry.

2.2 Complaint handling and claims

We process personal data for the purpose of handling, investigating and responding to consumer complaints submitted in connection with our services. This includes your name, e-mail address, place of residence and telephone number (the latter two are optional), which are necessary for submitting the complaint, as well as, where applicable, the name and type of the service and any other information you send to us. When submitting a complaint, you may upload a file that may contain additional personal data. These may include photographs or other personal data.

Please note that, pursuant to Act CLV of 1997 on Consumer Protection, in the case of an oral complaint communicated by telephone or by using another electronic communications service, the record drawn up concerning the complaint must contain the following data:

  • a) the consumer’s name, home address or e-mail address,
  • b) the place, time and method of submitting the complaint,
  • c) a detailed description of the consumer’s complaint and a list of the documents and other evidence presented by the consumer,
  • d) the undertaking’s statement concerning its position on the consumer’s complaint, where the complaint can be investigated immediately,
  • e) the signature of the person drawing up the record and, except in the case of an oral complaint communicated by telephone or another electronic communications service, the consumer’s signature,
  • f) the place and time at which the record was drawn up,
  • g) in the case of an oral complaint communicated by telephone or another electronic communications service, the unique identification number of the complaint and a notice concerning the statutory requirements.

    We process your personal data for the purpose of acknowledging, responding to and investigating your complaint on the following legal basis:

  • processing is necessary for compliance with a legal obligation to which the data controller is subject, pursuant to Article 6(1)(c) of the GDPR; this means carrying out complaint handling in connection with the enforcement of consumer rights as required by Section 17/A of Act CLV of 1997 on Consumer Protection.

Data relating to complaint handling (the record of an oral complaint or the written complaint), the record made of your complaint and a copy of the response are retained for three years in accordance with the applicable legislation and are presented to the supervisory authorities upon request.

III. Categories of recipients

As a general rule, your personal data are accessed only by our employees. In addition, where permitted or required by law, we may transfer your personal data to recipients that provide services to us in connection with our website. In doing so, we limit the transfer of your personal data to what is necessary. Some of our service providers receive your personal data in their capacity as processors and are therefore required to comply strictly with our instructions when processing personal data. Some recipients process the data transferred by us independently.

The categories of recipients of personal data are listed below:

  • Contabo GmbH (Aschauer Straße 32a., 81549 Munich, Germany)

The website operates on a virtual private server (VPS) provided by Contabo GmbH. The service provider supplies the server infrastructure and acts as a data processor.

IV. Data transfers

The data controller transfers personal data to third parties only in cases provided for by law, on the basis of the data subject’s consent, or to the extent necessary for the performance of a contract or the pursuit of a legitimate interest.

The following data processor is involved in the processing of data in connection with the operation of the website:

Contabo GmbH

Aschauer Straße 32a, 81549 Munich, Germany

As the website’s hosting provider, Contabo GmbH provides the server infrastructure and may access personal data only to the extent necessary for the provision of hosting services.

The data controller does not transfer personal data to countries outside the European Economic Area (EEA).

In the event of an official request, the data controller may disclose the necessary data to the competent authorities on the basis of a legal obligation.

V. Your rights as a data subject

As a data subject, you have the following rights under the GDPR:

Right of access: Pursuant to Article 15 of the GDPR, you are entitled at any time to request confirmation as to whether we process your personal data; where such processing is taking place, pursuant to Article 15 of the GDPR you are entitled to access the personal data and certain additional information (including information on the purposes of processing, the categories of personal data, the categories of recipients, the envisaged retention period, the source of the data, the use of automated decision-making and, in the event of a transfer to a third country, the appropriate safeguards) and to receive a copy of your personal data.

Right to rectification: Pursuant to Article 16 of the GDPR, you are entitled to request that we rectify inaccurate or incorrect personal data concerning you.

Right to erasure: Where the conditions of Article 17 of the GDPR are met, you may request the immediate erasure of the personal data stored concerning you. The right to erasure does not apply, among other cases, where the processing of personal data is necessary (i) for exercising the right of freedom of expression and information, (ii) for compliance with a legal obligation applicable to our company (e.g. statutory retention periods), or (iii) for the establishment, exercise or defence of legal claims.

Right to restriction of processing: Where the conditions of Article 18 of the GDPR are met, you may request that we restrict the processing of your personal data.

Right to data portability: Where the conditions of Article 20 of the GDPR are met, you may request that personal data concerning you be provided in a structured, commonly used and machine-readable format.

Right to withdraw consent: You are entitled at any time to withdraw, with effect for the future, consent previously given to the processing of your personal data. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

Right to object: Where the conditions of Article 21 of the GDPR are met, you are entitled to object to the processing of your personal data, as a result of which we are required to cease processing your personal data. The right to object may be exercised only within the limits laid down in Article 21 of the GDPR. Furthermore, our company’s interests may conflict with ceasing processing, as a result of which we may be entitled to continue processing your personal data despite your objection.

If you submit an objection, we will no longer process your personal data unless the processing is justified by compelling legitimate grounds that override your interests, rights and freedoms, or the processing relates to the establishment, exercise or defence of legal claims.

Right to lodge a complaint with a supervisory authority: Where the conditions of Article 77 of the GDPR are met, you are entitled to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of your personal data infringes the GDPR. The right to lodge a complaint is without prejudice to other administrative or judicial remedies. Right to rectification: Pursuant to Article 16 of the GDPR, you are entitled to request that we rectify inaccurate or incorrect personal data concerning you.

The competent supervisory authority is:

Hungarian National Authority for Data Protection and Freedom of Information

Address: 1055 Budapest, Falk Miksa utca 9-11, Hungary

Postal address: 1363 Budapest, P.O. Box 9, Hungary

Telephone: +36 -1-391-1400

Fax: +36-1-391-1410

E-mail: ugyfelszolgalat@naih.hu

Nevertheless, we recommend that you always submit your complaint to the Data Controller first.

If you wish to exercise your rights, please do so preferably in writing using the contact details specified for the Data Controller.

VI. Obligation to provide data

As a general rule, you are not required to provide us with your personal data. If you do not provide the personal data necessary for contacting us, we will not be able to respond to your enquiry. We indicate the personal data that are strictly necessary and must be provided for the above purposes of processing.

VII. Automated decision-making / Profiling

We do not use automated decision-making or profiling (automated analysis of personal characteristics).

VIII. Amendments

We reserve the right to amend this Privacy Notice at any time. Any changes will be announced by publishing the amended Privacy Notice on our website. Unless otherwise stated, amendments take effect immediately. Please check this Privacy Notice regularly to ensure that you are familiar with the current version.

13 July 2026